Privacy Policy
Last updated: 2026.09.01.
MOONLET CONSULTANTS LIMITED (“MCL,” “we,” “us,” or “our”) operates vapesquadwholesale.com (the “Website”). We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our Services, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Hong Kong Personal Data (Privacy) Ordinance (PDPO).
- Data Controller Information
- Company Name: MOONLET CONSULTANTS LIMITED
- Registration Number: 2204081
- Registered Office: 16 Shing Yip Street, Kowloon, Hong Kong
- Contact Email: vapesquadwholesale2@gmail.com
- Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”):
- Identity and Contact Data: Name, date of birth (for age verification), shipping address, billing address, email address, and phone number.
- Transaction Data: Details about payments to and from you, and other details of products you have purchased from us. (Note: We do not store full credit card details; these are processed securely by our third-party payment gateways).
- Technical and Usage Data: IP address, login data, browser type and version, time zone setting, operating system, and details about how you use our Website.
- Legal Basis and Purpose of Data Processing
We process your Personal Data based on the following legal grounds:
- Performance of a Contract: To process, pack, ship, and deliver your orders, and manage customer service requests.
- Legal Obligation: To verify your age (ensuring you are 18+) before or during delivery, and to comply with tax, accounting, and anti-fraud laws.
- Legitimate Interests: To improve our Website functionality, secure our systems against fraud, and conduct internal analytics.
- Consent: To send you newsletter marketing and promotional materials. You can withdraw your consent at any time.
- International Data Transfers and Storage
Your data is stored and processed on secure servers located in the United States (USA).
By using our Website, you acknowledge and agree that your data may be transferred to, and maintained on, servers located outside of the European Economic Area (EEA) and Hong Kong. We implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data receives an adequate level of protection.
- Data Retention
We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 5 to 7 years for financial and contractual records).
- Your Data Protection Rights
Depending on your residency (such as the EU/EEA), you have the following rights under data protection laws:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
- Right to Restrict or Object to Processing: Request that we limit or stop processing your data.
- Right to Data Portability: Request the transfer of your data to another organization.
- Right to Withdraw Consent: Withdraw your consent for marketing at any time.
To exercise any of these rights, please contact us at vapesquadwholesale2@gmail.com.
You also have the right to lodge a complaint with a supervisory authority, specifically the Hong Kong Office of the Privacy Commissioner for Personal Data (PCPD) or your local EU data protection authority.
- Cookie Policy
Our Website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and analyze our traffic.
What are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website.
Type of Cookies We Use:
- Essential / Strictly Necessary Cookies: Required for the operation of our Website, such as allowing you to log into secure areas, use a shopping cart, or complete payments.
- Performance and Analytics Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website. This helps us improve website design.
- Functional Cookies: Used to recognize you when you return to our Website, enabling us to personalize content for you (e.g., your choice of language or currency).
- Marketing / Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed to make advertising more relevant to your interests.
Managing Your Cookie Preferences
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.